Hotline 0800509001

Food packages to the homes of lonely elderly people. How to have them delivered?


29,000 food packages were delivered to the homes of lonely elderly and disabled people by volunteers of Rinat Akhmetov Humanitarian Center. Individual address delivery of food is made in Donetsk and the neighbouring towns.

Lonely and severely ill elderly and disabled people need special support. Due to their advanced age and health condition many of them don't leave their homes and cannot come to the issuing point to pick up food packages. The Humanitarian Center's volunteers deliver food on time and issue it to each recipient individually. 

How often is address delivery provided and what towns does it cover? 

Address delivery of humanitarian aid from Rinat Akhmetov Humanitarian Center is provided in Donetsk, Makiivka, Khanzhonkove, Khartsyzk, Yenakiieve, Snizhne, Shakhtarsk and Torez. A food package is delivered every 5-6 weeks.

Who can be provided with address food delivery?

Food packages can be delivered to the homes of civilians that belong to the following benefit-entitled categories:

  • single disabled people of the 1st and the 2nd category, who cannot move on their own;
  • single severely ill persons, people who had operative interventions or complex chronic diseases that can be proved by documents;
  • single retired people older than 60, who cannot move on their own.

How to file an application for address food delivery?

The applications are accepted via the Humanitarian Center's hotline: 0800 509 001. Please, indicate the following data in your application:

  • Full name;
  • year of birth;
  • benefit-entitled category (proved by documents);
  • home address;
  • contact phone number;
  • passport series and number.

What documents shall be provided when receiving the package?

Food package is given directly to the applicant upon availability of passport and original documents proving the benefit-entitled category.