Hotline 0800509001

Assistance to elderly people: 30,000 food packages are delivered by volunteers of Rinat Akhmetov Humanitarian Center


30,486 food packages were delivered to the homes of lonely elderly and disabled people by volunteers of Rinat Akhmetov Humanitarian Center. At the moment address food delivery is provided in Donetsk, Makiivka, Khanzhonkove, Khartsyzk, Yenakiieve, Snizhne, Shakhtarsk and Torez.

"There are thousands of lonely elderly and disabled people staying in non-government-controlled areas of Donbas, who cannot come to the issuing point and pick up their food package due to their advanced age and poor health condition. That is why Rinat Akhmetov Humanitarian Center organized address delivery of food specially for these people, ‒ Rimma Fil, the Humanitarian Center's Coordinator, shared. ‒ Most of our aid recipients are older than 80, and they need special support and attention. These lonely people can count on delivery of food to their homes by the Humanitarian Center's volunteers in Donetsk and the satellite towns".

Who can be provided with targeted food delivery?

Food packages can be delivered to the homes of civilians that belong to the following benefit-entitled categories:

  • single disabled people of the 1st and the 2nd category, who cannot move on their own;
  • single severely ill persons, people who had operative interventions or complex chronic diseases that can be proved by documents;
  • single retired people older than 60, who cannot move on their own.

How to file an application for targeted food product delivery?

The applications are accepted via the Humanitarian Center's hotline: 0800 509 001. Please, indicate the following data in your application:

  • Full name;
  • year of birth;
  • benefit-entitled category (proved by documents);
  • home address;
  • contact phone number;
  • passport series and number.

What documents shall be provided when receiving the package?

Food package is given directly to the applicant upon availability of passport and original documents, proving the benefit-entitled category.

How often is the individual delivery provided? 

A food package is delivered every 5-6 weeks.