Hotline 0800509001

6,000 retired and disabled people were provided with food products from Rinat Akhmetov Humanitarian Center and had them delivered to their homes. How to file an application?


6,000 people received humanitarian aid from mobile volunteers of Rinat Akhmetov Humanitarian Center over the year of its operation. Elderly and retired people, living in Donetsk and the nearby towns were provided with targeted delivery of 14,500 survival kits.  


80% of them live in Donetsk, in the districts that suffered from military actions the most. These are the most vulnerable categories of civilians, who are left without social payments, not supported by their relatives, and cannot leave their homes and get to the closest issuing points due to health reasons.


"The project started in August 2014, when our regular partners, the volunteers of ‘Responsible citizens’ initiative group, were risking their lives and started delivering products to the bomb shelters in the most shelled areas of Donetsk. We started permanent targeted delivery across Donetsk in September, when calls to the hotline became more frequent, especially during the periods of heavy shelling. Eventually we started receiving applications from the nearby towns. At the moment our volunteers are providing targeted deliveries in 9 settlements. I want to thank our volunteers for their work, patience, responsibility and goodness that they approach every person who called the Humanitarian Center. A year ago Rinat Akhmetov set a goal for us to help everyone who needs it. We continue supporting single elderly and disabled people and we'll keep doing it until it is still necessary for them", – Anzhela Fokina, Coordinator of Humanitarian Center's mobile volunteer groups, commented. 


Who and how can get food products from Rinat Akhmetov Humanitarian Center home delivered?


Address delivery of food packages can be provided to the residents of Donetsk, Makiivka, Khanzhonkove, Khartsyzk, Yenakiieve, Zhdanivka, Snizhne, Shakhtartsk, and Torez who belong to the following benefit-entitled categories:


  • single disabled people of the 1st and the 2nd category, who cannot move on their own
  • single severely ill persons, people who had operative interventions or complex chronic diseases that can be proved be proved by documents
  • single retired people older than 60, who cannot move on their own


To be provided with food packages, please contact the Humanitarian Center's hotline: 0800 509 001.

Please, indicate the following data in your application:

  • full name
  • year of birth
  • benefit-entitled category (proved by documents)
  • home address
  • contact phone number
  • passport series and number